FAQ
Frequently asked questions
Straight answers from what Uzaily publishes on this site. For anything else, email hello@uzaily.com or use the contact form.
What is Uzaily?
Uzaily is AI-powered managed hosting on Hetzner cloud servers. It pairs infrastructure with Dash, an AI assistant that checks cost and website health and can run server commands you approve.
How much does Uzaily cost?
Public plans start at $16/month (EasyStart), billed monthly in advance in USD. Enterprise is a custom quote. See https://uzaily.com/pricing for current prices.
Does Uzaily include backups?
Daily server backups are an add-on you switch on from your server page. While the add-on is active, the last 7 days are kept. The price is $5/month on EasyStart.
Can I cancel my plan?
Yes. You can upgrade, downgrade or cancel a hosting plan from the panel. Subscriptions renew automatically unless cancelled.
Which stacks run on Uzaily?
Uzaily supports WordPress, Laravel, Node.js, MySQL, Redis and Postgres, organised per server. Dash can help install and manage them through commands you approve.
Where are the servers?
Servers run in Hetzner data centres in Germany and Finland.
Who owns Uzaily?
Uzaily is a product of Hallridge Holdings LLC, a Wyoming limited liability company. Contact: hello@uzaily.com.
How are payments processed?
Payments are processed by Stripe, with Hallridge Holdings LLC as the seller. Plans are billed monthly in advance in USD.
What is Dash?
Dash is Uzaily's AI assistant. From the command center you can ask for things like cost status or stack changes. Dash performs real actions on your account only through commands you approve.
What is Cost Guardian?
Cost Guardian tracks a monthly hosting budget with Healthy, Warning and Critical alerts so you are less likely to get surprise bills.
How do I contact support?
Email hello@uzaily.com, use the contact form at https://uzaily.com/contact, or open a support ticket when signed in. You can also check https://uzaily.com/status for live system status.